Articles on: Admin Resources

Fair Play Policy

At STEPPI, we recognize that ensuring fairness in a steps challenge is vital for a positive experience. Although instances of unusual activity are rare, we’ve developed a comprehensive system to monitor any irregularities and maintain a level playing field for all participants.

Here’s how we uphold fairness while keeping you informed:


Fair Play Pledge:
Every participant starts by committing to honest play through our in-app Fair Play Pledge. This important step sets the tone for the challenge, reinforcing that integrity is a valued part of the experience.

Smart Tracking System:
Our advanced tracking system is designed to automatically flag any irregularities in step counts, such as sudden spikes in activity. While these occurrences are rare, if we detect anything unusual, we’ll promptly bring it to your attention for review.

Should there be a report indicating that step data is incorrect, we can remove those steps from the challenge to rectify the leaderboard. As the challenge admin, you will have full visibility and can decide how to address and manage any such situation.

Data Integrity:
While some apps allow users to manually add steps, STEPPI challenges are specifically built to disregard this data. We rely solely on physically tracked step counts, ensuring that the competition remains fair and transparent.

In-depth Reporting:
For challenges with prizes, we provide an in-depth data report. If necessary, we’ll share this detailed information with you to help maintain fairness throughout the challenge. Our goal is to provide insights and assist you in managing a transparent and equitable competition.

We’re committed to supporting you in running a smooth and fair challenge, swiftly addressing any rare instances of irregularity while upholding the integrity of the event.

Updated on: 02/10/2024

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