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# Connect Xiaomi to STEPPI Teams

# Connect Xiaomi to STEPPI Teams

## What’s happening?

| You want to connect your Xiaomi device to STEPPI Teams so your steps and activity are tracked  

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## What you need before you start

* A Xiaomi phone or wearable device  
* The **Mi Fitness** or **Zepp Life (Mi Fit)** app is installed  
* **Health Connect** is installed and set up on your device  
* The STEPPI Teams app is installed  
* An active internet or data connection  

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## How it works

Xiaomi devices do not connect directly to STEPPI Teams  

Your activity follows this path:

**Mi Fitness / Zepp Life → Health Connect → STEPPI Teams**

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## How to connect Xiaomi to STEPPI Teams

### Step 1: Make sure your Xiaomi app is tracking steps

* Open **Mi Fitness** or **Zepp Life**  
* Make sure your steps are updating  

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### Step 2: Connect Xiaomi app to Health Connect

* Open **Health Connect**  
* Make sure your Xiaomi app is connected  

Allow it to **write activity data** (steps, distance, activity)  

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### Step 3: Connect Health Connect to STEPPI Teams

* Open the **STEPPI Teams app**  
* When prompted to connect a device  
* Choose **Health Connect**  
* Tap **Connect**  

Allow STEPPI Teams to access your activity data  

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## After connecting

* Open your Xiaomi app and make sure your steps are updating  
* Open STEPPI Teams and pull down on the home screen to refresh  

Your steps should appear shortly in STEPPI Teams  

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## If your steps are not updating

* Make sure your Xiaomi app is tracking steps correctly  
* Check that it is connected to Health Connect  
* Check that STEPPI Teams has permission to read data  

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## If it still doesn’t work

* Restart your phone  
* Open your Xiaomi app first, then STEPPI Teams  
* Disconnect and reconnect Health Connect  
* Make sure all apps are updated  

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# Troubleshooting Xiaomi connection issues

## Xiaomi is connected but steps are not updating

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## What’s happening?

| Your Xiaomi device is tracking activity, but your steps are missing, delayed, or not updating in STEPPI Teams  

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## Why this happens

This may happen if:

* Your Xiaomi app is not writing data to Health Connect  
* STEPPI Teams does not have the required permissions  
* Health Connect is not set up correctly  
* There is a delay in syncing  

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## How to fix it

### 1. Check Health Connect permissions

* Open **Health Connect**  
* Make sure STEPPI Teams has permission to read activity data  
* 
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### 2. Check Xiaomi app connection

* Open **Health Connect**  
* Make sure your Xiaomi app is connected  

Make sure it is allowed to write activity data  

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### 3. Check your Xiaomi app

* Open **Mi Fitness** or **Zepp Life**  
* Make sure your steps are updating  

STEPPI Teams can only sync data that exists in your tracking app  

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### 4. Refresh STEPPI Teams

* Open the STEPPI Teams app  
* Pull down on the home screen to refresh  
* Wait a few seconds  

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## Manually added data is not counted

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## Important to know

STEPPI Teams only reads physically tracked activity  

Steps that are manually added or edited will not be counted  

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## Why this happens

To ensure fair tracking, only real movement data is accepted  

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## What to do

* Wear your Xiaomi device while moving  
* Make sure your app is syncing regularly  
* Avoid manually adding step data  
* 
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## Still not seeing your steps?

If your steps are visible in your Xiaomi app but not in STEPPI Teams:

* Refresh the STEPPI Teams app  
* Check permissions  
* Follow the troubleshooting steps above  

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## Still need help?

||| Contact us at support@steppi.com and include:

* Your registered email address  
* Phone model  
* Xiaomi device type  
* Screenshots of your Health Connect permissions