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# Connect Whoop to STEPPI Teams

# Connect WHOOP to STEPPI Teams

## What’s happening?

| You want to connect your WHOOP device to STEPPI Teams so your activity can be tracked  

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## What you need before you start

* A WHOOP device and an active WHOOP account  
* The WHOOP app is installed  
* The STEPPI Teams app is installed  
* An active internet or data connection  

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## How it works

WHOOP does not connect directly to STEPPI Teams  

Your activity must sync through a health platform:

* On iPhone:  
  **WHOOP → Apple Health → STEPPI Teams**

* On Android:  
  **WHOOP → Health Connect → STEPPI Teams**

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## How to connect WHOOP on iPhone

### Step 1: Connect WHOOP to Apple Health

1. Open the **WHOOP app**  
2. Go to **Settings**  
3. Find **Apple Health integration**  

Enable sharing with Apple Health  
Make sure activity data is enabled  

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### Step 2: Check Apple Health data

* Open the **Apple Health** app  
* Make sure your activity is updating  

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### Step 3: Connect Apple Health to STEPPI Teams

* Open the **STEPPI Teams app**  
* When prompted to connect a device  
* Choose **Apple Health**  
* Tap **Connect**  

Tap **Turn On All** and then **Save**  

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## How to connect WHOOP on Android

### Step 1: Connect WHOOP to Health Connect

* Open the **WHOOP app**  
* Enable integration with **Health Connect**  

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### Step 2: Check Health Connect permissions

* Open **Health Connect**  
* Make sure WHOOP is connected and allowed to write activity data  

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### Step 3: Connect Health Connect to STEPPI Teams

* Open the **STEPPI Teams app**  
* When prompted to connect a device  
* Choose **Health Connect**  
* Tap **Connect**  

Allow STEPPI Teams to access your activity data  

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## After connecting

Open the WHOOP app and make sure your activity is updating  

Check that activity appears in Apple Health or Health Connect  

Open STEPPI Teams and pull down on the home screen to refresh  

Your activity should appear shortly in STEPPI Teams  

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## If your activity is not updating

* Make sure WHOOP is syncing correctly  
* Check that data is appearing in Apple Health or Health Connect  
* Check that STEPPI Teams has permission to read data  

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## If it still doesn’t work

* Restart your phone  
* Open WHOOP first, then Apple Health / Health Connect, then STEPPI Teams  
* Disconnect and reconnect your integration  
* Make sure all apps are updated  
* 
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# Troubleshooting WHOOP connection issues

## WHOOP is connected but activity is not updating

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## What’s happening?

| You’ve connected WHOOP through Apple Health or Health Connect, but your activity is missing, delayed, or not updating  

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## Why this happens

This may happen if:

* WHOOP is not syncing to Apple Health or Health Connect  
* STEPPI Teams does not have the required permissions  
* There is a delay in syncing between apps  
* One of the apps was recently installed or updated  

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## How to fix it

### 1. Check WHOOP app

Open the **WHOOP app**  
Make sure your activity is updating  

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### 2. Check bridge app

Open **Apple Health** or **Health Connect**  
Make sure the same data appears there  

STEPPI Teams can only sync data that exists in these apps  

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### 3. Check permissions

Make sure:

* WHOOP can write data  
* STEPPI Teams can read data  

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### 4. Refresh STEPPI Teams

Open the STEPPI Teams app  
Pull down on the home screen to refresh  
Wait a few seconds  

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## Manually added data is not counted

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## Important to know

STEPPI Teams only reads physically tracked activity  

Manually added or edited data will not be counted  

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## Why this happens

To ensure fair tracking, only real, device-recorded activity is accepted  

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## What to do

* Wear your WHOOP device consistently  
* Make sure it is syncing with Apple Health or Health Connect  
* Avoid modifying activity data  

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## Still not seeing your activity?

If your activity is visible in WHOOP but not in STEPPI Teams:

* Check Apple Health or Health Connect  
* Refresh STEPPI Teams  
* Follow the troubleshooting steps above  

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## Still need help?

||| Contact us at support@steppi.com and include:

* Your registered email address  
* Phone model  
* WHOOP device details  
* Screenshots of your permissions and integrations